Participants who want practical skills to stay calm, communicate clearly, and approach difficult conversations with confidence will benefit from this workshop. It helps individuals understand how their own style shows up in conflict and provides tools to turn tense moments into productive conversations. Participants learn to manage triggers, handle challenging discussions with clarity, and build stronger relationships that support better workplace outcomes.
Why take this course?
• Learn how to turn uncomfortable or high-pressure conversations into productive dialogue.
• Build the confidence to manage conflict without escalating tension.
• Strengthen relationships through clearer communication and emotional awareness.
Course Objectives:
By the end of this course, participants will be able to:
• Reduce workplace tension and misunderstandings.
• Build stronger, more respectful relationships.
• Approach difficult conversations with increased confidence.
• Support better teamwork and faster problem-solving.
• Strengthen self-awareness and emotional intelligence.
Morris Interactive Learning Centre (located on the second floor of the Supreme Steel building)
Where will the workshop be taking place?
At the Morris Interactive Learning Centre (located on the second floor of the Supreme Steel building).
Map Links: Google Maps Link / Apple Maps Link
Will lunch be served?
No, but there will be coffee break refreshments. We recommend bringing your own lunch as we only have a half hour break to go to a nearby restaurant.
Do we have to pay for parking?
No, the Morris Interactive Learning Centre (located on the second floor of the Supreme Steel building) has free parking.
What do I need to bring?
You don’t need to bring anything. A laptop with the required system pre-installed will be provided for you.
If I don’t attend, will I get a refund?
To offer a more streamlined experience for all participants, we do not offer refunds.
Can I bring a friend or colleague with me?
Of course! As long as they have been registered at least 1 week prior and paid for their seat (unless the workshop is at capacity).
Can I pay for my seat after attending the training?
Sorry, your seat is only confirmed once payment has been received.
Can I pay by cheque or invoice?
To offer a more streamlined experience, as of April 1, 2025, we are only accepting credit card payments for our conferences. Contact us for more information.
Is the Morris Interactive Learning Centre wheelchair accessible?
At this time, the Morris Interactive Learning Centre is not wheelchair accessible. We sincerely apologize for this limitation and want to make sure all attendees are informed in advance.
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