For new and developing leaders and supervisors, managing people can feel challenging without the right tools. This workshop helps emerging leaders build confidence through clear communication, strong expectation-setting, and practical performance management. Participants learn how to support their teams, address concerns early, and create a work environment that is consistent, fair, and productive.
Why take this course?
• Learn the core people-management skills supervisors need to lead with clarity and confidence.
• Strengthen communication, expectation-setting, and performance support.
• Address day-to-day issues early and build a more accountable, productive team environment.
Course Objectives:
By the end of this course, participants will be able to:
• Set clear expectations and communicate effectively to reduce misunderstandings and support consistent performance.
• Use practical performance-management tools to address issues early and provide meaningful feedback.
• Navigate common supervisory challenges such as conflict, low engagement, and unclear roles.
• Build stronger, more accountable teams by aligning tasks and goals with organizational expectations.
Morris Interactive Learning Centre (located on the second floor of the Supreme Steel building)
Where will the workshop be taking place?
At the Morris Interactive Learning Centre (located on the second floor of the Supreme Steel building).
Map Links: Google Maps Link / Apple Maps Link
Will lunch be served?
No, but there will be coffee break refreshments. We recommend bringing your own lunch as we only have a half hour break to go to a nearby restaurant.
Do we have to pay for parking?
No, the Morris Interactive Learning Centre (located on the second floor of the Supreme Steel building) has free parking.
What do I need to bring?
You don’t need to bring anything. A laptop with the required system pre-installed will be provided for you.
If I don’t attend, will I get a refund?
To offer a more streamlined experience for all participants, we do not offer refunds.
Can I bring a friend or colleague with me?
Of course! As long as they have been registered at least 1 week prior and paid for their seat (unless the workshop is at capacity).
Can I pay for my seat after attending the training?
Sorry, your seat is only confirmed once payment has been received.
Can I pay by cheque or invoice?
To offer a more streamlined experience, as of April 1, 2025, we are only accepting credit card payments for our conferences. Contact us for more information.
Is the Morris Interactive Learning Centre wheelchair accessible?
At this time, the Morris Interactive Learning Centre is not wheelchair accessible. We sincerely apologize for this limitation and want to make sure all attendees are informed in advance.
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